Head of Delivery

Who we are

At .id (Informed Decisions), we empower organisations with demographic, economic, and spatial data to make impactful decisions. We’re passionate about building stronger communities through data-driven insights.

As we grow, we’re seeking a strategic and results-driven Head of Delivery to lead prioritisation, planning, and execution across our organisation.

The opportunity

As our Head of Delivery, you’ll play a critical role in ensuring alignment between teams, driving delivery excellence, and fostering a culture of continuous improvement. You’ll lead the design and implementation of delivery disciplines that prioritise transparency, efficiency, and collaboration.

This is a unique opportunity to lead transformational initiatives in a fast-paced, tech-driven environment, working with cross-functional teams to deliver value to our clients.

What you'll do

  • Lead organisational planning, prioritisation, and delivery aligned with strategic objectives.
  • Build and manage delivery teams, fostering a culture of collaboration, innovation, and accountability.
  • Drive improvements in cycle time, throughput, and predictability, ensuring measurable outcomes.
  • Facilitate key forums such as quarterly planning sessions, sprint planning, and showcases.
  • Partner with product and engineering teams to deliver customer-focused solutions.
  • Provide thought leadership and continuously refine delivery practices to enhance efficiency and innovation.
  • Oversee team performance, development, and recruitment with a focus on coaching and growth.
  • Champion our company values and culture, ensuring alignment with organisational goals.

What you'll bring

You’re a dynamic leader with a passion for driving delivery excellence and fostering collaboration. You have a strong background in Agile/Lean practices and thrive in fast-paced, tech-enabled environments.

  • Experience: 10+ years in Agile/Lean delivery roles, including senior project or programme management positions.
  • Leadership: Proven ability to lead, mentor, and grow high-performing delivery teams.
  • Delivery Expertise: Deep experience in facilitating prioritisation, planning, and execution across multiple domains.
  • Collaboration: Exceptional interpersonal, facilitation, and influencing skills to manage complex stakeholder groups.
  • Strategic Vision: Strong track record in aligning delivery practices with business strategies.
  • Tech-Driven: Experience in SaaS/DaaS environments and working closely with product and technology teams.
  • Communication: Excellent written and verbal communication skills.

Why join us?

At .id, we’re committed to creating a workplace where people thrive:

  • Flexibility: Work your way with a 40/60 office-remote split.
  • Well-being: Comprehensive income protection insurance and paid parental leave.
  • Time Off: Enjoy complementary leave over Christmas-New Year and Summer Fridays.
  • Growth: Access learning and development opportunities with no arbitrary budget caps.
  • Community: Be part of a vibrant office in Collingwood, designed for collaboration and celebration.

How to Apply

If you’re ready to take the next step in your career and want to be part of a collaborative and innovative team, we’d love to hear from you! Please submit your resume and a cover letter via to hr@id.com.au outlining why you are interested in .id and this role and responding to the requirements.

.id is an equal opportunity employer. We encourage applications from candidates of all backgrounds.